Criticism processing protocol

1. The criticism, verbatim.

Quote it. Don't paraphrase yet.

2. Source — who said it, in what context?

3. Steel-man it. What is the most charitable, accurate reading?

4. Signal — what's true that you can use?

5. Noise — what's about them, not you?

6. One action you'll take based on the signal.

7. One thing you won't change.

Important. Not every piece of criticism deserves a reaction.