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Apology & repair builder

Most apologies aren't apologies — they're attempts to make the apologiser feel better. This worksheet builds the kind that actually repairs.

Apology & repair builder

Vinthony Academy · vinthony.com

1. The specific behaviour, not the feeling.

Not ‘I'm sorry you felt that way.’ What did you actually do.

2. The impact, in their probable experience.

3. Your part, without ‘but.’

4. The concrete change you're committing to.

A behaviour, not a feeling.

5. What you're leaving for them — without timeline pressure.